Case Study: How Team Norms Improved Collaboration Inside and Outside the Team
Helping a Team Create Consistent Ways of Connecting with Colleagues and Stakeholders Why this Matters Key insight from the programme: “The same behaviours that help us collaborate effectively inside the team also help us build stronger relationships with our stakeholders.” Most teams have unwritten rules about how people work together. The challenge is that everyone […]
Case Study: Leadership Development _ It’s Leaders and Their Teams That Deliver Value
Helping Leaders Shift from Individual Performance to Team Performance Why this Matters Key insight from a participant: “I realise I can’t do this all by myself. I need to trust my team more.” Many leadership development programmes focus primarily on the individual leader. Yet organisations rarely succeed because of individual leaders alone. Performance and innovation […]
Case Study: How Can Two Teams Rebuild Trust?
Supporting Two Teams as They Navigate Growth and Change Why this Matters Key insight from a participant: “It was brilliant to see everyone working together, sharing ideas, experiences and knowledge.” When teams experience conflict, the temptation is often to focus on personalities and behaviours. In reality, sustainable collaboration usually begins somewhere else: creating a shared […]
Case Study: How Skillful Conversations Created Cross-Team Connection
Helping a Team of Teams Practise the Human Skills of Collaboration Why this Matters Key insight from a participant: “Before the event, we knew very little about what some of the other teams actually did. By the end, we had created real connection and practiced partnering together.“ The challenge was certainly not a lack of […]
Case Study: How to Improve Decision Quality in Leadership Teams
Helping a Leadership Team Move Beyond Advocacy and Build Commitment Why this Matters Key insight from a participant: “He thought we had made decisions together, but in reality, some of us had simply stopped engaging in the process as we didn’t feel heard.” The team’s challenge was not a lack of innovative ideas and energy. […]
Case Study : How to Say No Without Losing Connection Across Teams
Helping a Global Expert Team Move Beyond Consensus Why this Matters Key insight from a participant: “We realised that in trying not to be perceived as negative, we had become reluctant to say ‘No’ at all.” The team’s challenge was not a lack of expertise or commitment. The challenge was learning how to lean into […]
Dialogue: A Foundation of Trust, Psychological Safety, and Collaboration
I’ve been ‘listening and talking’ for over 50 years.But I’ve only been learning and practising ‘dialogue’ for 2 years. I believe that dialogue is the most creative and important skill that I’ve ever learnt—and probably will ever learn. Here’s why: I work as a leadership coach and team coach in corporate environments, and everything I […]
Stop Fighting!
I’m travelling through Schiphol on the way to England to celebrate my Mum’s 80th birthday. It promises to be a day of family togetherness, eating cake, (already started,) sharing a couple of drinks and often these days reflecting on our life long memories. I picked up this book at the schiphol bookshop… it seems to […]
On Purpose
Did you do that ‘On Purpose”? When I was a kid, I was outside every day, playing football on the fields for hours. I’d fall, dive, slide tackle… and come home with muddy trousers and holes in the knees. At dusk, I’d run into the house, ready for dinner. Often, I’d forget to take off my muddy […]
Improving Decision Quality in Leadership Teams (Case Study _ Long version)
A Case Study in Skillful Collaboration Executive Summary: Leadership teams often believe they collaborate well. Yet when important strategicdecisions arise, differences in perspective, communication styles, and unspokentensions can quickly surface, or maybe worse, stay hidden. This case study describes a one-day team development session with theleadership team of a successful AI solutions business. While the […]